In the web/app/software development world, a traditional “user story” is composed of several statements in which deliverables portray “As a <type of user>, I want <some goal> so that <some reason>.” In other words, what a user wishes to accomplish and why. Likewise, for design and layout purposes, I like to develop what I call a “user storyboard”, which shows several different user personas and their “journey” through a web site.

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